Delivery Info

We are always delighted to supply customers around the world, and endeavor to make the process as simple as possible. Our products are often extremely well received outside the Slovak Distribution Centre with customers ordering on a regular basis. Please find your country by zone then go to the relevant table:

Good to know before you place your export orders

Minimum Order

There is no minimum order for export orders, but it is unlikely that orders of value items are cost effective.

Payments

Payments are in euro € and we accept all mayor credit or debit cards and also payment by Direct Bank Transfer or PayPal and Cash on Delivery in selected countries.

VAT

All prices quoted throughout this site are excluding VAT.

EEC customers who, at the time of ordering, provide a valid VAT / EEC Trade Number will not be liable to pay Slovak VAT currently at 20%.

If a VAT / EEC Trade Number is not provided then Slovak VAT is charged. You will notice if ordering online a box for inputting your tax id number. Please note you may have to pay your countries Customs duty on receipt of the goods.

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec) orders may take 3 working days,

For orders placed after 12:30pm, the working day commences at 9am the next day.  Orders are collected by couriers between 11:30am - 2pm.

BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.

PACKAGING

All packages are packed in un-marked packaging with no mention of Ancient Wisdom unless this is one of our brand products, manufactured or imported by ourselves. Bathroom products such as soaps and bath bombs come with the ingredients list.

Courier Companies:

DPD and Posta bez Hranic